Covid- 19 Information 

Due to the global pandemic that we have all been affected by with regards to the coronavirus this has meant that when it comes to massage treatment, I have had to change the way I now manage and deliver treatment.

I have included important information on new ways of how things will be achieved going forwards to still be able to offer a second to none treatment. Please take the time to read these as it is important for you and I in keeping everyone safe. I have also added information from the NHS website in the cases of high and moderate risk categories. If you are classed as in the high-risk category, I must advise that I will not be able to treat you. I apologise for any upset this may cause but your safety and well-being must be of the highest importance and I would not wish to put anyone at any unnecessary risk.

People at high risk (clinically extremely vulnerable)

People at high risk from coronavirus include people who:

  • have had an organ transplant

  • are having chemotherapy or antibody treatment for cancer, including immunotherapy

  • are having an intense course of radiotherapy (radical radiotherapy) for lung cancer

  • are having targeted cancer treatments that can affect the immune system (such as protein kinase inhibitors or PARP inhibitors)

  • have blood or bone marrow cancer (such as leukaemia, lymphoma or myeloma)

  • have had a bone marrow or stem cell transplant in the past 6 months, or are still taking immunosuppressant medicine

  • have been told by a doctor they have a severe lung condition (such as cystic fibrosis, severe asthma or severe COPD)

  • have a condition that means they have a very high risk of getting infections (such as SCID or sickle cell)

  • are taking medicine that makes them much more likely to get infections (such as high doses of steroids or immunosuppressant medicine)

  • have a serious heart condition and are pregnant


If you're at high risk from coronavirus, you should have received a letter from the NHS.

Speak to your GP or hospital care team if you have not been contacted and think you should have been.

 People at moderate risk (clinically vulnerable)

People at moderate risk (clinically vulnerable)

  People at moderate risk from coronavirus include people who:

  • are 70 or older

  • have a lung condition that's not severe (such as asthma, COPD, emphysema or bronchitis)

  • have heart disease (such as heart failure)

  • have diabetes

  • have chronic kidney disease

  • have liver disease (such as hepatitis)

  • have a condition affecting the brain or nerves (such as Parkinson's disease, motor neurone disease, multiple sclerosis or cerebral palsy)

  • have a condition that means they have a high risk of getting infections

  • are taking medicine that can affect the immune system (such as low doses of steroids)

  • are very obese (a BMI of 40 or above)

  • are pregnant – see advice about pregnancy and coronavirus

Your therapist will...

  • Check they are in good health before you arrive for treatment.

  • Wash their hands or use hand sanitiser before treatment.

  • Follow guidelines on the use of personal protective equipment (PPE).

  • Disinfect non-porous materials, e.g. massage couch and equipment.

  • Wash porous materials e.g. pillowcases, sheets and towels.

  • Replace couch roll and other disposable materials.

  • Ventilate the treatment room and reception area.

  • Change their tunic/top/apron if needed.

  • Wear durable, disposable gloves when cleaning the premises.

  • Maintain social distancing before and after the treatment.

You will be asked to...

Prior to your treatment:

  • Complete a short COVID-19 consultation form.

  • Contact your therapist and re-schedule if you have any symptoms of COVID-19, or if any person in your household is self-isolating.

If you have any of the following symptoms please DO NOT attend your appointment. Please call me or email to inform me of your cancellation as soon as possible

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  At your treatment:

  • Please wait in your car and I will meet you at the gate. If you arrive on foot or by bike please come in but please wait by the gate.

  • A temperature check will be completed as you enter the premises

  • Please bring a bottle of water for your refreshment.

  • Arrive at the agreed time and ensure social distancing before and after the treatment.

  • Wash your hands or use hand sanitiser upon arrival.

  • In regards to PPE could you please bring you own mask. If you struggle to acquire one I can provide one if necessary. 

  • Complete a covid-19 disclaimer including permission for me to pass on contact details to NHS track and trace if required.

  • Pay by card, bank transfer or if you are wanting to pay by cash please can this be put in an envelope.

  • A box will be provided for you to put your personal items and clothing in. This is cleaned between appointments. 

  • Please do not bring anyone with you unless of course a chaperone or translator is required for treatment. I will require at least 24 hours prior to your appointment of this.

  • I will be adding a PPE charge of £2.00 per treatment. I do apologise for this but it has been necessary to be able to offer treatment. 


It may be necessary to pass on your contact details to NHS track and trace in the instance of any cases being reported to myself from any clients to prevent the virus from spreading any further.

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I have also been educating myself in regards to this horrible virus making sure that the premises are Covid-19 secure and to also make sure that the environment is suitable for treatments to be delivered again as safely as possible. So, I have completed some courses to make sure that the government advice is followed as strictly as possible and so that I can offer the best environment to return to treatment in.

health,safety &hygiene certificate.jpg

To all my existing clients and those who are new whom are yet to book, I hope you feel safe in the knowledge that I have done all I can to enable Kinetic to open its doors again. I will continue to update any government guidelines and to implement any necessary precautions so that you can continue to have your treatment in the safest way possible. I look forward to seeing you soon.

 Update to restrictions announcement made by government 19th July 2021

Please be aware that no procedures will be changed in relation to the recent government announcement made on the 19th July 2021. 

I shall still be wearing FULL PPE and also ask that you continue to wear a mask. Sports massage is still classed as a close contact service and to best protect both yourself and I this will not be changing. Neither will any of the cleaning procedures or restrictions put in place to protect everyone during the pandemic. This will be reassessed again when deemed necessary.